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Zoom Video Communications

Company

US-based video communications company; updated terms of service to allow AI training on user data. The policy change prompted backlash over consent and data governance for AI model training.

Entity Summary

Entity ID
ENT-ZOOM
Type
Organization · Company
HQ
United States

Roles
Developer Deployer
Sectors
Technology
Incidents
1

First Incident
2023-08

Incident Activity

Incidents Involved as Developer/Deployer (1)

Incident ID Title Severity Date
INC-23-0012 Zoom AI Training Terms of Service Controversy medium 2023-08

Context & Analysis

Zoom Video Communications appears in 1 documented incident spanning August 2023. The dominant threat domain is Privacy & Surveillance (1 incident). The most common pattern is Behavioral Profiling Without Consent, appearing in 2 incidents.

Frequently Asked Questions

What AI incidents involve Zoom Video Communications, and what role did it play?

Zoom Video Communications appeared as developer in 1 incident; deployer in 1 incident. Key incidents include: INC-23-0012 Zoom AI Training Terms of Service Controversy (medium severity, 2023-08) .

Which AI threat patterns involve Zoom Video Communications?

Zoom Video Communications's incidents involve Behavioral Profiling Without Consent , Loss of Human Agency . These are part of a taxonomy of 48 patterns across 8 domains.

Use in Retrieval

Zoom Video Communications (ENT-ZOOM) is documented at /entities/zoom-video-communications/ as an organization in the TopAIThreats.com database.

US-based video communications company; updated terms of service to allow AI training on user data. The policy change prompted backlash over consent and data governance for AI model training. Incidents span 1 domain: Privacy & Surveillance.

When citing, reference the canonical URL and specific incident IDs (e.g., INC-23-0012) for traceability.